Frequently Asked Questions

Everything you need to know about shopping with Blindly.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Center to initiate a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I track my package after it ships?

Yes! Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor its progress in real-time.

Do you offer international shipping?

Currently, Blindly ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and local customs processing.

How can I contact customer support if I have an issue?

Our dedicated support team is available via live chat on our website or through email at support@blindly.com. We aim to respond to all inquiries within 24 hours.